TC417 Product Support

Step 1: Set TV audio format to PCM.

• Go into your Settings Menu, Select "DEVICE PREFERENCES" 
  
• Select "SOUND"
  
• Go to "DIGITAL OPTICAL OUTPUT"
  
• Set it to "PCM"
  

Step 2: Reboot the Transmitter & the Headphone.

Turn both your Transmitter & your Headphone OFF, wait for a few seconds, and turn them back on again. Now you should be good to go.

If you prefer Learning through a Video:

Still doesn't work?

IF you've updated your TV audio settings as above and you've already paired your headphones to the transmitter YET there's still no sound coming out of your headphones, please give Hisense Technical Support a call at:

Support: http://global.hisense.com/support

Alternatively, you may contact us at support@avantree.com

Step 1: Adjust your TV Settings (so TV will send audio signal to its digital out port)

• Go into your Settings Menu, Select "AUDIO"
  
  
  
• Go into "Digital Audio Format/Audio Delay"
  
• Select "AUDIO FORMAT"
  
• Change it to "PCM"
  
  
  

Step 2: Reboot the Transmitter & the Headphone.

Turn both your Transmitter & your Headphone OFF, wait for a few seconds, and turn them back on again. Now you should be good to go.

If you prefer Learning through a Video:

Still doesn't work?

IF you've updated your TV audio settings as above and you've already paired your headphones to the transmitter YET there's still no sound coming out of your headphones, please contact Insignia Technical Support at:

Tel: 1-877-467-4289

Support: https://www.insigniaproducts.com/contact-us

Alternatively, you may contact us at support@avantree.com

Step 1. Adjust TV audio settings

Power ON LG TV > Click the Gear button on remote control > click the Speaker bubble > choose "TV speaker + optical"

Click the last Gray bubble > Click Sound on setting page > Dolby Atmos Off* > Sound Out > Optical > Digital Sound Out set as PCM

*Note: Not every LG TV will have the "Dolby Atmos" slider. If you don't, you can skip that step. Please take care to perform every other step outlined above.

For the newest LG TV models, please check this guide for audio settings:

https://www.lg.com/ca_en/support/product-support/troubleshoot/help-library/cs-CT20098005-1437136302910/ 

Step 2: Reboot the Transmitter

High chance, you can hear sound from the headphones now. If not, please unplug your optical cable from the transmitter and re-plug it back. Now you should be good to go.

If you prefer Learning through a Video:

Still doesn't work?

IF you've updated your TV audio settings as above and you've already paired your headphones to the transmitter YET there's still no sound coming out of your headphones, please give LG Technical Support a call at:

Tel: 800 -243 - 0000 (7am - Midnight CST) 
Email Support: https://www.lg.com/us/support/email-appointment

Alternatively, you may contact us at support@avantree.com

Step 1: Make sure Avantree transmitter are well connected with your Bluetooth devices such as headphones/speakers.

On Transmitter / Headphone set, on the screen of transmitter, you should see " TX / OPT / FS(LL or other codec) / A" (means they are well connected.)

Step 2: Connect the Avantree transmitter to the TV via the optical cord provided.

Most of Panasonic's TV model come with Optical Digital Audio Out port(s) in the back. The optical port is square-shaped with a flap over the port. If you are unable to locate the optical port, you may alternatively use the RED and WHITE RCA ports or the AUX (3.5mm) port to connect the transmitter to the TV.

Step 3: Turn TV speakers OFF (so TV will send audio signal to its digital out port)

• Press the "Menu" button on the supplied TV remote.

• Select "Audio" > "Advanced audio"

• Select "TV Speakers"  > "OFF"

Step 4: Set HDMI / TV audio in PCM instead of Bitstream or Auto (because Bluetooth cannot handle Dolby or DTS)

• Select "Player Setttings" > "HDMI" > "Dolby Vision Setting" > "OFF".

Step 5: Finally, you need to turn off the transmitter, wait for 5 sec, and turn it back on AFTER all settings done. (a reset after codec change. No need to do this next time.)

Still doesn't work?

IF you've updated your TV audio settings as above and you've already paired your headphones to the transmitter YET there's still no sound coming out of your headphones, please give Panasonic Technical Support a call at:

Tel: 1800-103-1333 / 1800-108-1333

Support:https://www.panasonic.com/in/support/contact-us.html

Step 1: Adjust your TV Settings (so TV will send audio signal to its digital out port)

• Go into your Settings Menu, Select "SOUND"
  
• Go to "Digital Output"
  
• Select "PCM"
  
• If you're using Digital Optical Audio, go Back into "Sound," Select "Speakers"
  
• Switch it to "Digital Audio Output" 
  
  
  

Step 2: Reboot the Transmitter & the Headphone.

Turn both your Transmitter & your Headphone OFF, wait for a few seconds, and turn them back on again. Now you should be good to go.

If you prefer Learning through a Video:

Still doesn't work?

IF you've updated your TV audio settings as above and you've already paired your headphones to the transmitter YET there's still no sound coming out of your headphones, please contact Philips Technical Support at:

Tel: 1-866-309-5962

Support:https://www.usa.philips.com/c-w/support-home/support-contact-page

Alternatively, you may contact us at support@avantree.com

Step 1: Set TV audio out to Digital Audio Out.

• Go into your Settings Menu, Select "SOUND" 
  
• Select "SOUND OUTPUT"
  
• Switch it to "AUDIO OUT/OPTICAL"
  
  
  

Step 2: Set TV audio format to PCM. (because Bluetooth cannot handle Dolby or DTS)

• Go into your Settings Menu, Select "SOUND" 
  
• Choose "EXPERT SETTINGS"
  
  
• Select "DIGITAL OUTPUT AUDIO FORMAT" and set it to "PCM"
  
  
  

Step 3: Set HDMI to PCM. (because Bluetooth cannot handle Dolby or DTS)

Step 5: Reboot the Transmitter & the Headphone.

Turn both your Transmitter & your Headphone OFF, wait for a few seconds, and turn them back on again. Now you should be good to go.

Bear in mind when using Samsung Smart TVs: Samsung Smart TVs have Bluetooth functionality which could cause your Avantree TV Headphones Set to not work. If you are using a Samsung Smart TV, read more here.

If you prefer Learning through a Video:

Still doesn't work?

IF you've updated your TV audio settings as above and you've already paired your headphones to the transmitter YET there's still no sound coming out of your headphones, please give Samsung Technical Support a call at:

Tel: 1-800-726-7864
Support: https://www.samsung.com/us/support/contact/

Alternatively, you may contact us at support@avantree.com

Related links:

My Samsung Smart TV shows Blue Screen when Avantree Device Turned on, what to do?

Step 1: Make sure Avantree transmitter are well connected with your Bluetooth devices such as headphones/speakers.

On Transmitter / Headphone set, on the screen of transmitter, you should see " TX / OPT / FS(LL or other codec) / A" (means they are well connected.)

Step 2: Connect the Avantree transmitter to the TV via the optical cord provided.

Most of Sharp's TV model come with Optical Digital Audio Out port(s) in the back. The optical port is square-shaped with a flap over the port. If you are unable to locate the optical port, you may alternatively use the RED and WHITE RCA ports or the AUX (3.5mm) port to connect the transmitter to the TV.

Step 3: Set TV audio out to Digital Audio Out (so TV will send audio signal to its digital out port)

• Press the [TV icon] button on the supplied TV remote. Press the [ v ] button to select Settings, and then press [OK] button to enter the Settings menu

• Select "Settings" > "Sound"

• Select "Adbance Audio Settings"  > "Digital Audio Out"

Step 4: Set TV audio format to PCM (because Bluetooth cannot handle Dolby or DTS)

• Select "PCM"

Step 5: Set HDMI / TV audio in PCM instead of Bitstream or Auto (because Bluetooth cannot handle Dolby or DTS)

Step 6: Finally, you need to turn off the transmitter, wait for 5 sec, and turn it back on AFTER all settings done. (a reset after codec change. No need to do this next time.)

Still doesn't work?

IF you've updated your TV audio settings as above and you've already paired your headphones to the transmitter YET there's still no sound coming out of your headphones, please give Sharp Technical Support a call at:

Tel: 1-888-959-8880
Email Support:https://www.sharptvusa.com/contact/

Step 1: Set TV audio out to EXTERNAL SPEAKER (so TV will send audio signal to its Audio Out Port)

• Go into your Settings Menu, Select "SPEAKERS"
  
• Select "AUDIO SYSTEM"
  

Step 2: Turn "Dolby" OFF (or Switch to "PCM")

The Adapter cannot transmit Dolby signal; it can only PCM or Stereo for now.

• Go into your Settings Menu, Select "SOUND ADJUSTMENTS"
  
• Choose "ADVANCED SETTINGS"
  
• Select "DOLBY DIGITAL PLUS OUT"
  
• Switch it OFF
  
  
  

Step 3: Reboot the Transmitter & the Headphone.

Turn both your Transmitter & your Headphone OFF, wait for a few seconds, and turn them back on again. Now you should be good to go.

If you prefer Learning through a Video:

Still doesn't work?

IF you've updated your TV audio settings as above and you've already paired your headphones to the transmitter YET there's still no sound coming out of your headphones, please give Sony Technical Support a call at:

Tel: 1-239-245-6354
Email Support: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Alternatively, you may contact us at support@avantree.com

Step 1: Set TV audio format to PCM.

• Go into your Menu, Select "SETTINGS" 
  
• Scroll down to "AUDIO"
  
  
• Select "S/PDIF and ARC"
  
• Change it to "PCM-STEREO"
  

Step 2: Reboot the Transmitter & the Headphone.

Turn both your Transmitter & your Headphone OFF, wait for a few seconds, and turn them back on again. Now you should be good to go.

If you prefer Learning through a Video:

Still doesn't work?

IF you've updated your TV audio settings as above and you've already paired your headphones to the transmitter YET there's still no sound coming out of your headphones, please give TCL Technical Support a call at:

Tel: 1-877-300-8837
Support:https://support.tcl.com/contact-us

Alternatively, you may contact us at support@avantree.com

Step 1: Set TV audio format to PCM.

• Go into your Settings Menu, Select "AUDIO" 
  
• Select "DIGITAL AUDIO OUT"
  
• Switch it to "PCM"
  
  
  

Step 2: Surround Sound OFF.

• Also under AUDIO Menu, Go to "SURROUND SOUND" and switch it to OFF
  

Step 3: Reboot the Transmitter & the Headphone.

Turn both your Transmitter & your Headphone OFF, wait for a few seconds, and turn them back on again. Now you should be good to go.

If you prefer Learning through a Video:

Still doesn't work?

IF you've updated your TV audio settings as above and you've already paired your headphones to the transmitter YET there's still no sound coming out of your headphones, please give VIZIO Technical Support a call at:

Tel: 1-844-254-8087
Support: https://support.vizio.com/

Alternatively, you may contact us at support@avantree.com

Step 1: Connect the TC417 to a power source using the Micro-USB cable we provided, and long-press the power button for about 3 seconds to power it ON.

Step 2: Make sure that the TX/RX switch is at the "TX" position.

The LED indicator should now be flashing GREEN.

Step 3: Pairing your Headphones / Speaker to TC417.

Please refer to THIS ARTICLE for a more detailed step-by-step instruction.

Step 4: Connecting to TV.

The TC417 supports Digital Optical, Auxiliary (3.5mm,) and RCA (RED/WHITE.) Please check and see which one your TV supports; any ONE of the three will work.

• Option A - Digital Optical
  • Take the Optical Cable that we provided in the box, and plug one end of it into the "Digital Audio Out" or "Optical" port on the back of your TV.
  • 
  • Plug the other end of the cable into the Optical Port labeled "SPDIF IN" on the back of your TC417 transmitter.
  • 
  • Make sure that the SPDIF/AUX Switch on the side has been set to "SPDIF" position.
  • 
  • Go to your TV's SOUND settings, make sure that the AUDIO OUTPUT has been set to "EXTERNAL SPEAKER." Some TVs automatically complete this step for you, some don't.
  • 
  • Also in your TV's SOUND settings, make sure that the AUDIO FORMAT has been set to "PCM." Some TVs automatically complete this step for you, some don't.
  • 

• Option B - Auxiliary (3.5mm)
  • Take the 3.5mm Auxiliary Cable that we provided in the box, and plug one end of it into the "HEADSET" or "3.5mm AUDIO OUT" port on the back of your TV.
  • 
  • Plug the other end of the cable into the AUX Port on the back of your TC417 transmitter.
  • 
  • Make sure that the SPDIF/AUX Switch on the side has been set to "AUX" position.
  • 
  • Go to your TV's SOUND settings, make sure that the AUDIO OUTPUT has been set to "HEADSET." Some TVs automatically complete this step for you, some don't.
  • 
• Option C - RCA (RED / WHITE)
  • Please note that ONLY the ones that are labeled "AUDIO OUT" can be used; the other ones won't work.
  • Plug the RED/WHITE end of the RCA Cable into the RCA AUDIO OUT port on the back of your TV.
  • 
  • Plug the BLACK end of the RCA Cable into the AUX Port on the back of your TC417 transmitter.
  • 
  • Make sure that the SPDIF/AUX Switch on the side has been set to "AUX" position.
  • 
  • Go to your TV's SOUND settings, make sure that the AUDIO OUTPUT has been set to "EXTERNAL SPEAKER." Some TVs automatically complete this step for you, some don't.
  • 
    
    

Now you should be good to go! Please either refer to the Video Tutorials below or email us at support@avantree.com if you have more questions!

While TC417 CAN be used with most AV Receiver, please DO NOT PLUG THE TC417 INTO ANY OF THE RED / WHITE PORTS ON THE BACK OF A RECEIVER! This may permanently damage the product.

Step 1: Connect the TC417 to a power source using the Micro-USB cable we provided, and long-press the power button for about 3 seconds to power it ON.

Step 2: Make sure that the TX/RX switch is at the "TX" position.

The LED indicator should now be flashing GREEN.

Step 3: Pairing your Headphones / Speaker to TC417.

Please refer to THIS ARTICLE for a more detailed step-by-step instruction.

Step 4: Connecting to AV Receiver

There are 2 ways to connect the Oasis plus to your AV Receiver: DIGITAL OPTICAL OUT, or PHONES.

• Option A - DIGITAL OPTICAL
  • Take the Optical Cable that we provided in the box, and plug one end of it into the "Digital Audio Out" or "Optical Out" port on the back of your AV Receiver.
  • 
  • Plug the other end of the cable into the Optical Port labeled "SPDIF IN" on the back of your TC417 transmitter.
  • 
  • Make sure that the SPDIF/AUX Switch on the side has been set to "SPDIF" position.
  • 
• Option B - PHONES (Usually on the front of the AV Receiver)
  • Take the 3.5mm Auxiliary Cable that we provided in the box, and plug one end of it into the PHONES Port on your AV Receiver. You'll need to use a 6.35mm to 3.5mm converter here (needs to be purchased separately.)
  •  
  • Plug the other end of the cable into the AUX Port on the back of your TC417 transmitter.
  • 
  • Make sure that the SPDIF/AUX Switch on the side has been set to "AUX" position.
  • 

For more questions, please send us an email at support@avantree.com, we'll have someone assist you as soon as possible.

Please note that this article is regarding Bluetooth Pairing the TC417 with your computer.

Step 1: Connect the TC417 to a power source using the Micro-USB cable we provided, and long-press the power button for about 3 seconds to power it ON.

Step 2: Make sure that the TX/RX switch is at the "RX" position.

The LED indicator should now be flashing BLUE.

Step 3: Getting the TC417 into "Bluetooth Pairing Mode."

• First-Time Use: If the TC417 is brand new, and this is your first time using it, it should automatically enter pairing mode when you turn it on. You'll see the LED indicator flashing BLUE rapidly.
• Non-First-Time Use: If this is NOT the first time you've used it, simply enter it into pairing mode manually by Pressing & Holding the "PAIR" Button for 2 seconds. You'll see the LED indicator flashing BLUE rapidly.

Step 4: Go to your Computer's Bluetooth Menu, Search & Select "Avantree TC417."

Once connected, the LED indicator will stop flashing and become SOLID BLUE.

Step 5: Plug your wired speaker into one of the ports on the back of TC417.

You may either use Digital Optical (the one labeled "SPDIF OUT" on TC417) or 3.5mm AUX, depending on what your speaker supports.

And now you may start playing music from your computer into the wired speakers. If you're still having trouble connecting, please send us an email at support@avantree.com, we'll do our best to help.

Step 1: Connect the TC417 to a power source using the Micro-USB cable we provided, and long-press the power button for about 3 seconds to power it ON.

Step 2: Make sure that the TX/RX switch is at the "RX" position.

The LED indicator should now be flashing BLUE.

Step 3: Getting the TC417 into "Bluetooth Pairing Mode."

• First-Time Use: If the TC417 is brand new, and this is your first time using it, it should automatically enter pairing mode when you turn it on. You'll see the LED indicator flashing BLUE rapidly.
• Non-First-Time Use: If this is NOT the first time you've used it, simply enter it into pairing mode manually by Pressing & Holding the "PAIR" Button for 2 seconds. You'll see the LED indicator flashing BLUE rapidly.

Step 4: Go to your Mobile Device's Bluetooth Menu, Search & Select "Avantree TC417."

Once connected, the LED indicator will stop flashing and become SOLID BLUE.

Step 5: Plug your wired speaker into one of the ports on the back of TC417.

You may either use Digital Optical (the one labeled "SPDIF OUT" on TC417) or 3.5mm AUX, depending on what your speaker supports.

And now you may start playing music from your mobile device into the wired speakers. If you're still having trouble connecting, please send us an email at support@avantree.com, we'll do our best to help.

You can reset your Echo device using the Alexa app on your iOS or Android smartphone.

1. Go to Devices.

2. Tap the Echo & Alexa icon at the top.

3.  Choose the speaker you want to factory reset

4. Scroll down to Factory Reset and tap it.

5. Confirm you want to reset.

Factory Reset Airpods(Pro)

1. Put your AirPods(Pro) in their case. Close the lid. Wait 30 seconds, then open the lid.

2. On your iPhone, iPad, or iPod touch, go to Settings.

Go to Settings > Bluetooth and tap the "i" icon next to your AirPods(Pro). (If you don't see your AirPods(Pro) in Settings > Bluetooth, just go to the next step.) Then tap Forget This Device, and tap again to confirm.

3. Reset your AirPods(Pro)

With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until you see the status light flashing amber.

1. Before you reset your AirPods Max, be sure to charge them for a few minutes.

2. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white. Once reset is done, it will re-enter into pairing mode and ready to connect. 

Factory Reset your BANG OLUFSEN Headphones

Beoplay H95:

1. Fully charge the Beoplay H9

2. Switch on Beoplay H9

3. Reset Beoplay H9

• Move the switch to the top position (Bluetooth icon) and hold the switch for around 8 seconds.
• When the indicator flashes red for 5 seconds, Beoplay H95 are reset to factory settings (all paired devices are removed).
• After resetting you will need to pair your Beoplay H95 to your mobile device again. This means that you need to remove them from the list of paired Bluetooth devices on your mobile device before adding them again.
• 

Beoplay E8:

1. Fully charge the Beoplay E8

2. Switch on Beoplay E8

3. Reset Beoplay E8

• Press and hold the touch areas on the left and right earphone of your Beoplay E8 Sport for 10 seconds until the light indicator flashes red.
• After resetting, you will need to pair your Beoplay E8 Sport to your mobile device again.This means that you need to remove Beoplay E8 Sport from the list of paired Bluetooth devices on your mobile device before adding them again.  
• 

Beoplay H9:

1. Fully charge the Beoplay H9

2. Switch on Beoplay H9

3. Reset Beoplay H9:

• Move the switch to the top position (Bluetooth icon) and hold the switch for around 10 seconds;
• When the indicator flashes red for 2 seconds, Beoplay H9 is reset to factory settings (all paired devices are removed); 
• After resetting you will need to pair your Beoplay H9 to your mobile device again. This means that you need to remove Beoplay H9 from the list of paired Bluetooth devices on your mobile device before adding them again.
• 

Beoplay H4:

1: Fully charge the Beoplay H4

2: Switch on Beoplay H4

3: Reset Beoplay H4:

• Press and hold the volume up and volume down buttons simultaneously until the indicator flashes red. Beoplay H4 will switch off once reset is complete;
• After resetting, you will need to pair your Beoplay H4 to your mobile device again. This means that you need to remove Beoplay H4 from the list of paired Bluetooth devices on your mobile device before adding them again
• 

Reset Bluetooth Pairing on your Bose Headphone / Speaker 

l  Bose QuietComfort 35 (QC35): 
1. Power on your headset
2. Slide the Power switch to the Bluetooth icon and hold it for 10 seconds until you hear Bluetooth device list cleared.

l  Bose 700: 
1. Press and hold the Power/Bluetooth® button until you hear “Bluetooth device list cleared” and the Bluetooth light slowly pulses blue
2. Delete your headphones from your device’s Bluetooth list. The headphones are now ready to connect.

l  Bose QuietControl 30:
1. Power off the headphones
2. Press and hold the Power/Bluetooth® button for 10 seconds, until you hear "Bluetooth® device list cleared"
3. Delete your Bose® QuietControl® headphones from the Bluetooth® list on your device. All devices are cleared and the headphones are ready to pair a new device

l  Bose SoundLink Revolve (+)/Bose SoundLink Mini (II)/Bose SoundLink Color (II)
1. On the speaker, press an hold the bluetooth® button for 10 seconds, until you hear "Bluetooth® device list cleard"
2. On your mobile device, delete the speaker from the Bluetooth® menu. All paired mobile device are cleared and the speaker is read to pair again.

Factory Reset/Clear Pairing History of BOWERS & WILKINS Headphones & Speakers

Bowers & Wilkins PX7:

1. Make sure the PX7 is powered on.

2. Simultaneously hold the Volume +, Volume - and Noise Cancellation buttons for 10 seconds until the indicator LED extinguishes.

3. Let go when the indicator lights up again, the headphones will be ready to pair to a device.

Alternatively, you can reset from the Bowers & Wilkins Headphones app, please see Reset under Settings in the app.

Bowers & Wilkins PI4 (PI3): 

1. Make sure the PI4(PI3) is powered on.

2. Simultaneously hold the Volume +, Volume - and Power buttons for 10 seconds until the indicator LED extinguishes.

3. Let go when the indicator lights up again, the headphones will be ready to pair to a device.

Alternatively, you can reset from the Bowers & Wilkins Headphones app, please see Reset under Settings in the app.

Bowers & Wilkins P7:

1. P7 Wireless paired device memory can be cleared by pressing and holding Volume – and Bluetooth button for 2 seconds.

2. The indicator will flash and P7 Wireless will restart once its memory has been cleared.

T7 Portable Speaker: 

Press and hold '-' and the bluetooth pair button simultaneously for 2 seconds to erase thespeaker's paired device memory.

Factory Rest/Clear Pairing History of GOOGLE Home Speakers

Press and hold the Microphone On/Off button on the rear of the speaker for approximately 15 seconds. Google Home will notify you that it's about to reset, and if you continue holding the button, it will be returned to factory settings.

Factory Reset your your Jabra Headphone / Speaker

Jabra Elite 65t (or Elite Active 65t):

Press and hold (approximately 10 seconds) the Multi-function button on the right earbud until the LED briefly flashes purple (note that the LED will flash red before it flashes purple). The earbuds have now been reset.

Jabra Elite 85h:

To reset, ensure that the headphones are powered on, and you are not on a call. Then simultaneously press and hold (5 seconds) the Volume up button and the Multi-function button on the right earcup, until the LED lights purple and you hear an announcement in the headphones.

Jabra Speak 710: 

To factory reset, hold the Answer call button and the End call button for 8 seconds until 'Factory reset' is announced by the speakerphone.

Factory reset/Clear Pairing History your Panasonic headphones

RP-HD600N/605N/HD610N/HD805N: 

1. While the unit is turned off, press and hold for at least 5 seconds until power/pairing LED starts blinking alternately in blue and red.

2. While the power/pairing LED is blinking alternately in blue and red, slide and hold the [Multiple functions button] towards "+" and at the same time press and hold  for at least 5 seconds.

The default settings will be restored after the power/pairing LED (blue) blinks fast and the unit turns off. 

Attention: 

When pairing the device again, delete the registering information (Device: HD605N) from the bluetooth device menu, and register this unit with bluetooth device again. 

RZ-S500W: 

1. Take the R side earphone out of the charging cradle.

2. While the earphone lights (blue), touch and hold the touch sensor (R) for about 7 seconds.The earphone LED will light alternately in blue and red.

3. Touch and hold the touch sensor (R) for about 10 seconds. The earphone LED (blue) blinks rapidly, and when the power turns off, the earphone returns to the factory settings. 

4. Do the same steps 1 to 3 above to the L side earphone. 

RB-M500B:

1. While the power is turned off, press and hold for at least 5 seconds until power/pairing LED starts blinking alternately in blue and red.

2. While the power/pairing LED is blinking alternately in blue and red, press and hold [+] and [-] at the same time for at least 5 seconds. The default settings will be restored after the power/pairing LED (blue) blinks fast and the unit turns off. 

Attention: When pairing the device again, delete the registering information (Device:"RB-M500B" ) from the bluetooth device menu, and register this unit with bluetooth device again. 

Factory Reset/ Clear Pairing History of your Philips Headphone / Speaker

PHILIPS PH805:

Let headphone stay in pairing mode (red and blue lights flash alternately), push the power button up and hold, double tap the touch control panel, then purple LED light will flash 3 times.

PHILIPS TAH5205:

Let headphone stay in pairing mode (red and blue lights flash alternately), push the power button up to + and hold more than 6 seconds until purple LED light on.

PHILIPS TAT5505:

Put both earpieces back to chargingcase. Both earpieces flashes white led. Press and hold both earpieces function button for 4s,until earpieces flashes twice white led.

PHILIPS Fidelio M2BT: 

Press volume/track control button and call music button until the LED flashing white for 5 times sequentially.

Factory Reset/Clear pairing history of your Sennheiser Headphone / Speaker

Sennheiser HD 4.50 BTNC (and HD 4.40):

1. Go to pairing mode in your HD 4.50 BTNC (and HD 4.40)

2. Simitaneously press the multifunction button and the power button for 4 seconds. The LED flashes purple 3 times. The headphone are disconnected from all the devices and immediately go into pairing mode. 

Sennheiser PXC 550 Wireless: Ensure that Bluetooth is activated on the headphones when performing this procedudre.

1. Restart the headphones by switching them off and on again

2. Press the Effect Mode control button for 4 seconds. You hear tones and the voice prompt "phone X disconnected" and "pairing" and the LEDs flash white in sequence.

3. Press the Effect Mode control button again for 4 seconds until you hear voice prompt "pairing list cleared". The LEDs flash white in sequence. The headphone are disconnected from all the devices and immediately go into pairing mode. 

Sennheiser HD1 M2 AEBT:

1. Switch the headphones on. Press the power button and keep it pressed until you hear the voice prompt "pairing" and LED flashes blue and red. 

2. Simitaneously press the 3-way multifunction button and the power button for 3 seconds. The LED flashes purple 3 times and headphones change to pairing mode. The pairing settings are cleared from the headphones. 

Sennheiser Momentum True Wireless:

1. Make sure the contacts in the earbuds and in the charging case are clean and make contacts(the LED of the charging case lights up when you insert the earbuds into the charging case). If necessary, clean the contacts. 

2. Use the USB cable to connect the charging case to a power source.

3. Insert the earbuds into the charging case, and within 60 seconds, touch and hold the right and the left touch control pannel for at least 30 seconds. The earphone are reset to the factory default settings. Step 1: 

• Note: You can also reset the earphones to the factory default settings using the Smart Control app. 

Factory Reset/Clear pairing history of your Sony headphones.

Sony WH-1000XM4 

1. When charging, press and hold the power button and the CUSTOM button for 7 seconds or more. A blue indicator light will flash four times.()

2. The headset will initialise, resetting the settings and pairing information.

3. Delete the headset from the list of Bluetooth products on your device.

4. Pair the headset to your selected device again.

Sony WH-1000XM3 (and XM2): 

1. Turn off the headset, and ensure no USB cable is connected.

2. Press and hold the power button and the NC/Ambient button for 7 seconds or more. A blue indicator light will flash four times.

3. The headset will initialise, resetting the settings and pairing information.

4. Delete the headset from the list of Bluetooth products on your device.

5. Pair the headset to your selected device again.

Sony WF-1000XM3:

1. Place the headset in the charging case, leave the lid of the charging case open, then hold your fingers to the touch sensors on both the left and right units for about 10 seconds. Release your fingers when the indicators (red) of the headset start flashing.

2. The indicators (blue) flash 4 times (), and the headset is initialized. This operation resets the headset to the factory settings and deletes all pairing information. In this case, delete the pairing information for the headset from the device and then pair them again.

Sony WI-1000X: 

1. Disconnect the micro-USB cable, turn off the headset, then press and hold the  button and  button simultaneously for more than 7 seconds.

2. The indicator (blue) flashes 4 times  () and the settings such as the volume adjustment are reset to the factory settings. All pairing information is deleted. In this case, delete the pairing information for the headset on the device which has been connected, then pair the headset with the device again.

Factory Reset/Clear Pairing History of your Beats Headphone / Speaker

 Beats Studio 3 Wireless:

1. Hold down the power button and volume down button for 10 seconds.

2. When the Fuel Gauge flashes, release the buttons.

3. Your headphones are now reset and ready to be set up with your devices again.

Beats Solo 3 Wireless:

1. Hold down the volume down button and the power button for 10 seconds.

2. When the Fuel Gauge flashes, release the buttons.

3. Your headphones are now reset and ready to be set up with your devices again.

Powerbeats Wireless:

1. Hold down both the power button and volume down button for 10 seconds.

2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.

  Powerbeats Pro:

1. Put both Powerbeats Pro earphones in the charging case

2. Press the button on the inside of the case until the indicator light flashes red and white, let go

3. The LED should be flashing white, which means they are ready to re-pair with your iPhone or another device

Beats Pill+ Speaker:

1. Use the Lightning-to-USB cable to plug your Beats Pill+ into a power source.

2. Turn the speaker on.

3. Hold down both the "b" button and the power button for six seconds. The Fuel Gauge flashes red six times. Your Beats Pill+ is now restored to the settings it had when you purchased it.

 Beats X Wireless:

1. Hold down both the power button and volume down button for 10 seconds.

2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.

Before pairing, please note that Amazon Alexa products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Recommended Products: Avantree Clipper Pro, Avantree AS70, Avantree Roxa Plus.

Step 1: Get your Amazon Alexa Device into Bluetooth Pairing Mode.

There are TWO ways to do this.

• Via Voice Control: Simple say to your Amazon Alexa Device "Alexa, Bluetooth Pairing Mode."
  
• Via your Amazon Alexa App: In the app, go to Menu -> Settings -> The Alexa device you'd like to use -> Bluetooth -> Pairing Mode.

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

If no luck to get them paired, please Factory Reset/Clear Paring History on both devices and try again. 

Step 1: Factory Reset/Clear Pairing History of AMAZON Echo (Alexa) Speakers:

You can reset your Echo device using the Alexa app on your iOS or Android smartphone.

1. Go to Devices.

2. Tap the Echo & Alexa icon at the top.

3.  Choose the speaker you want to factory reset.

4. Scroll down to Factory Reset and tap it.

5. Confirm you want to reset.

Step 2: Factory Reset/Clear Pairing History of Avantree Bluetooth Transmitter:

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.

In short, YES you can definitely use your Airpods with our transmitter

Connecting your AirPods to the Transmitter:

Step 1: Turn OFF the Bluetooth on every device that's previously connected to your AirPods.

Step 2: Put your AirPods back into its case.

Step 3: Get the AirPods into Pairing Mode.

Close the lid and flip it open again. Press & Hold the button on the back of the charging case until the little LED light starts flashing WHITE.

Step 4: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

If no luck to get them paired, please Factory Reset/Clear Pairing History of both devices and try again. 

Step 1: Factory Reset Airpods:

1. Put your AirPods in their case. Close the lid. Wait 30 seconds, then open the lid.

2. On your iPhone, iPad, or iPod touch, go to Settings.

Go to Settings > Bluetooth and tap the "i" icon next to your AirPods. (If you don't see your AirPods in Settings > Bluetooth, just go to the next step.) Then tap Forget This Device, and tap again to confirm.

3. Reset your AirPods

With the lid open, press and hold the setup button on the back of the case for about 15 seconds, until you see the status light flashing amber.

4. Reconnect your AirPods

With the lid open, place your AirPods close to the transmitter. 

Step 2: Factory Reset Avantree Bluetooth Transmitter:

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Volume Control: 

If you're using Optical Connection: You won't be able to adjust volume via your TV remote controls. We recommend using Oasis Plus or Audikast Plus; the volume control buttons on them will allow you to control the volume at will.

If you're using AUX (3.5mm) or RCA (Red/White) Connection: You may adjust volume via your TV's remote control.

If you're using USB Connection: We recommend DG40s/DG50/Audikast/Priva III. You can adjust the volume on PC. 

In case you prefer Learning through Videos:

Please contact us at support@avantree.com if you have questions.

Related link: Airpods Reconnection Issue to Avantree Transmitter, Why and How to fix?

Connecting your AirPods Max to Avantree bluetooth transmitter:

Step 1: Turn OFF the Bluetooth on every device that's previously connected to your AirPods Max.

Step 2: Get Airpods Max to Pairing Mode

 Press and hold the noise control button until the status light flashes white.

Step 3: Get Avantree Transmitter into Pairing Mode as well
Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

If no luck to get them paired, please Factory Reset/Clear Pairing History on both devices and try again. 

Step 1: Factory Reset Airpods Max:

1. Before you reset your AirPods Max, be sure to charge them for a few minutes.

2. Press and hold the noise control button and the Digital Crown for 15 seconds, until the LED flashes amber, then white. Once reset is done, it will re-enter into pairing mode and ready to connect. 

Step 2: Factory Reset Avantree Bluetooth Transmitter:

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have questions.

Before pairing, please note that most Audio Technica products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Recommended Products: Avantree Clipper Pro, Avantree AS70, Avantree Roxa Plus.

Step 1: Get your Audio Technica Headphone / Speaker into Bluetooth Pairing Mode.

Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Audio Technica's most popular products.

• ATH-M50xBT: With the headphone turned ON, Press & hold the "+" and the "-" simultaneously for 8 seconds until you see the indicator on the Headphone start rapidly flashing WHITE.
  
  
  
• ATH-ANC900BT: With the headphone turned ON, Press & hold the TOP and MIDDLE parts of the Touch Panel simultaneously for 10 seconds until you see the indicator on the Headphone start rapidly flashing WHITE.
  
  
  
• ATH-ANC300TW: Place the headphones into the charging case (with battery level remaining for the case) and press and hold (about 6 seconds) the multifunction button on the R (right) side. The indicator lamps on both the L (left) and R (right) light in RED. After lighting in RED, the product will switch to the “searching for devices” state and you will be able to pair with your desired Bluetooth device.
  
• ATH-CKS5TW: Place the headphones into the charging case (with battery level remaining for the case) and press and hold (about 6 seconds) the multifunction button on the R (right) side. The indicator lamp lights in RED. After lighting in RED, the product will switch to the “searching for devices” state and you will be able to pair with your desired Bluetooth device.
  
• ATH-WS990BT: Slide the headphones’ power switch into the ON position. You will hear a beep (or see the indicator light flashing blue and red) signaling that the headphones are in pairing mode.
  

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

If no luck to get them paired, please Factory Reset/ Clear Pairing History of Both Devices and try again.

Step 1: Factory reset Audio Technica Headphone / Speaker 

Step 2: Factory Reset Avantree Bluetooth Transmitter

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.

Before pairing, please note that Beats products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Recommended Products: Avantree Clipper Pro, Avantree AS70, Avantree Roxa Plus.

Step 1: Get your Beats Headphone / Speaker into Bluetooth Pairing Mode.

Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Beats' most popular products.

• Beats Studio 3 Wireless: With the headphones turned OFF, press & hold the power button for 5 seconds until the five Fuel Gauge lights start flashing.
  
• Beats Solo 3 Wireless: With the headphones turned OFF, press & hold the power button for 5 seconds until the five Fuel Gauge lights start flashing.
  
• Powerbeats Wireless: With the earbuds turned OFF, press & hold the power button for 5 seconds until the LED indicator starts flashing.
  
• Powerbeats Pro: Place the earbuds inside the case and press & hold the System Button for a few seconds until you see the pairing light flash.
  
• Beats Pill+ Speaker: Turn the speaker ON,  press & hold the "b" for 3 seconds until the Bluetooth LED located at the rear of the Pill blinks WHITE.
  
  
  
• Beats X Wireless: With the earbuds turned OFF, press & hold the power button for 5 seconds until the LED indicator starts flashing.
  
  
  

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

In case you prefer Learning through Videos:

If no luck to get them paired, please Factory Reset/Clear Pairing History on Both Devices and try again.

Step 1: Factory Reset/Clear Pairing History of your Beats Headphone / Speaker

 Beats Studio 3 Wireless:

1. Hold down the power button and volume down button for 10 seconds.

2. When the Fuel Gauge flashes, release the buttons.

3. Your headphones are now reset and ready to be set up with your devices again.

Beats Solo 3 Wireless:

1. Hold down the volume down button and the power button for 10 seconds.

2. When the Fuel Gauge flashes, release the buttons.

3. Your headphones are now reset and ready to be set up with your devices again.

Powerbeats Wireless:

1. Hold down both the power button and volume down button for 10 seconds.

2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.

  Powerbeats Pro:

1. Put both Powerbeats Pro earphones in the charging case

2. Press the button on the inside of the case until the indicator light flashes red and white, let go

3. The LED should be flashing white, which means they are ready to re-pair with your iPhone or another device

Beats Pill+ Speaker:

1. Use the Lightning-to-USB cable to plug your Beats Pill+ into a power source.

2. Turn the speaker on.

3. Hold down both the "b" button and the power button for six seconds. The Fuel Gauge flashes red six times. Your Beats Pill+ is now restored to the settings it had when you purchased it.

 Beats X Wireless:

1. Hold down both the power button and volume down button for 10 seconds.

2. When the LED indicator light flashes, release the buttons. Your earphones are now reset and ready to be set up with your devices again.

Step 2: Factory Reset/Clear Pairing History of Avantree Bluetooth Transmitter:

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.

Before pairing, please note that Bose products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Step 1: Get your Bose Headphone / Speaker into Bluetooth Pairing Mode.

Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Bose's most popular products.

• Bose QuietComfort 35 (QC35): With the headphone ON, slide the power switch to the Bluetooth symbol and hold it there until you hear “Ready to connect” or the Bluetooth indicator blinks Blue.
  
• Bose 700: With the headphone ON, press & hold the power button for 3 seconds to put the headphones into pairing mode. You'll hear "ready to connect another device" and the Bluetooth indicator will slowly pulse BLUE.
  
  
• Bose QuietControl 30: With the headphone ON, press & hold the Power/Bluetooth button until you hear “Ready to pair” or you see the Bluetooth indicator blinking BLUE.
  
  
• Bose SoundLink Revolve (+): With the speaker turned ON, press & hold the Bluetooth button until the Bluetooth indicator blinks BLUE, and you hear, “Ready to connect another device.”
  
• Bose SoundLink Mini (II): With the speaker turned ON, press & hold the Bluetooth button until the Bluetooth indicator blinks BLUE and you hear, “Ready to pair another device.”
  
• Bose SoundLink Color (II): With the speaker turned ON, press & briefly hold the Bluetooth button until the Bluetooth light starts flashing BLUE slowly.
  

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

• In case you prefer Learning through Videos:

If no luck to get them paired, please Factory Reset/ Clear Pairing History of Both Devices and try again.

Step 1: Reset Bluetooth Pairing on your Bose Headphone / Speaker 

l  Bose QuietComfort 35 (QC35): 
1. Power on your headset
2. Slide the Power switch to the Bluetooth icon and hold it for 10 seconds until you hear Bluetooth device list cleared.

l  Bose 700: 
1. Press and hold the Power/Bluetooth® button until you hear “Bluetooth device list cleared” and the Bluetooth light slowly pulses blue
2. Delete your headphones from your device’s Bluetooth list. The headphones are now ready to connect.

l  Bose QuietControl 30:
1. Power off the headphones
2. Press and hold the Power/Bluetooth® button for 10 seconds, until you hear "Bluetooth® device list cleared"
3. Delete your Bose® QuietControl® headphones from the Bluetooth® list on your device. All devices are cleared and the headphones are ready to pair a new device

l  Bose SoundLink Revolve (+)/Bose SoundLink Mini (II)/Bose SoundLink Color (II)
1. On the speaker, press an hold the bluetooth® button for 10 seconds, until you hear "Bluetooth® device list cleard"
2. On your mobile device, delete the speaker from the Bluetooth® menu. All paired mobile device are cleared and the speaker is read to pair again.

Step 2: Factory Reset Avantree Bluetooth Transmitter:

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.

Before pairing, please note that most Bowers & Wilkins products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Recommended Products: Avantree Clipper Pro, Avantree AS70, Avantree Roxa Plus.

Step 1: Get your B&W Headphone / Speaker into Bluetooth Pairing Mode.

Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of B&W's most popular products.

• Bowers & Wilkins PX7: With the headphones switched on, press and hold the combined Bluetooth/power button directly inwards for two seconds. The indicator will flash BLUE and the headphones will play a cue as they enter Pairing Mode.
  
  
  
• Bowers & Wilkins PI4 (PI3): press and hold the power button for 5 seconds, let go when the indicator blinks BLUE and when an audible cue is presented.
  
• Bowers & Wilkins P7: With P7 Wireless switched on, press and hold the Bluetooth button for 2 seconds. The indicator will flash BLUE and P7 Wireless will provide audible feedback as it enters “pairing” mode.
  
• T7 Portable Speaker: Press and hold the Bluetooth button on top for 2 seconds, the indicator will begin to flash BLUE.
  

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

If still no luck to get them paired, please Factory Reset/Clear Pairing history of both devices and try again. 

Step 1: Factory Reset/Clear Pairing History of BOWERS & WILKINS Headphones & Speakers

Bowers & Wilkins PX7:

1. Make sure the PX7 is powered on.

2. Simultaneously hold the Volume +, Volume - and Noise Cancellation buttons for 10 seconds until the indicator LED extinguishes.

3. Let go when the indicator lights up again, the headphones will be ready to pair to a device.

Alternatively, you can reset from the Bowers & Wilkins Headphones app, please see Reset under Settings in the app.

Bowers & Wilkins PI4 (PI3): 

1. Make sure the PI4(PI3) is powered on.

2. Simultaneously hold the Volume +, Volume - and Power buttons for 10 seconds until the indicator LED extinguishes.

3. Let go when the indicator lights up again, the headphones will be ready to pair to a device.

Alternatively, you can reset from the Bowers & Wilkins Headphones app, please see Reset under Settings in the app.

Bowers & Wilkins P7:

1. P7 Wireless paired device memory can be cleared by pressing and holding Volume – and Bluetooth button for 2 seconds.

2. The indicator will flash and P7 Wireless will restart once its memory has been cleared.

T7 Portable Speaker: 

Press and hold '-' and the bluetoothpair button simultaneously for 2 seconds to erase thespeaker's paired device memory.

Step 2: Factory Reset/Clear Pairing History of Avantree Bluetooth Transmitter

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.

Factory Reset/Clear Pairing History of your SKULLCANDY Headphones

Crusher ANC (EVO)

1. First, remove your headphones from your device’s Bluetooth paired list. Now, press and hold the top and bottom buttons for 2 seconds.

2. You’ll see the LEDs flash purple first, a voice prompt will say “disconnected” and then the headphone will go into pairing mode, the LEDs will flash blue and red and a voice prompt will say “pairing”.

Indy ANC (EVO):

Once both buds have been powered OFF, reset them: Touch and hold each bud for 10 seconds to completely reset them (this will power cycle them on and off again).

Push Ultra: 

1. To ensure ease of re-pairing, please unpair or forget your PUSH™ ULTRA in your paired Bluetooth device list

• Remove the PUSH™ ULTRA from the charging case and Manually Power OFF:
• Touch and hold the Power/MFB button on BOTH buds for 6 seconds
• Once both buds have been powered OFF, reset them: Touch and hold the Power/MFB button on both buds for 10 seconds to completely reset them (this will power cycle them on and off again).

2. Sync the buds together:

• Place the buds back in the case until both LED’s show red, and then pull them back out.
• Both buds will automatically power ON and the LED’s will simultaneously flash BLUE while they sync to each other.
• You will hear a tone to indicate the sync was successful and ONLY the LEFT bud will begin to flash RED/BLUE

Sesh (EVO): 

1. To ensure ease of re-pairing, please unpair or forget your SESH® EVO in your paired Bluetooth device list

2. Remove the SESH® EVO from the charging case and Manually Power OFF:

• Touch and hold BOTH buds for 6 seconds

3. Once both buds have been powered OFF:

• Touch and hold each bud for 10 seconds to completely reset them (this will power cycle them on and off again).

4. Once both buds have gone through the power cycle:

• Place the buds back in the case until both LED’s show red, and then pull them back out.
• Both buds will automatically power ON and the LED’s will simultaneously flash BLUE while they sync to each other.

5. Once the buds have synced together:

• You will hear a tone to indicate the sync was successful and ONLY the LEFT bud will begin to flash RED/BLUE.

Before pairing, please note that Jabra products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Recommended Products: Avantree Clipper Pro, Avantree AS70, Avantree Roxa Plus.

Step 1: Get your Jabra Headphone / Speaker into Bluetooth Pairing Mode.

Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Jabra's most popular products.

• Jabra Elite 65t (or Elite Active 65t): With the earbuds turned OFF, press & hold the Multi-function button on the Right earbud for 5 seconds until the LED flashes BLUE and the voice prompt comes up.
  
• Jabra Elite 85h: Press and hold the Multi-function button on the right earcup for 3 seconds until the LED flashes BLUE and you hear an announcement in the headphones.
  
• Jabra Speak 710: Press and hold the Bluetooth button for 2 seconds until the LED indicator next to it flashes BLUE.
  

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

In case you prefer Learning through Videos:

If no luck to get them paired, please Factory Reset/Clear Pairing History of both devices and try again. 

1. Factory Reset your your Jabra Headphone / Speaker

Jabra Elite 65t (or Elite Active 65t):

Press and hold (approximately 10 seconds) the Multi-function button on the right earbud until the LED briefly flashes purple (note that the LED will flash red before it flashes purple). The earbuds have now been reset.

Jabra Elite 85h:

To reset, ensure that the headphones are powered on, and you are not on a call. Then simultaneously press and hold (5 seconds) the Volume up button and the Multi-function button on the right earcup, until the LED lights purple and you hear an announcement in the headphones.

Jabra Speak 710: 

To factory reset, hold the Answer call button and the End call button for 8 seconds until 'Factory reset' is announced by the speakerphone.

2. Factory Reset Avantree Bluetooth Transmitter:

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.

Before pairing, please note that JBL products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Recommended Products: Avantree Clipper Pro, Avantree AS70, Avantree Roxa Plus.

Step 1: Get your JBL Headphone / Speaker into Bluetooth Pairing Mode.

Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of JBL's most popular products.

• JBL Flip 4: Turn on the Flip by pressing the ON/OFF power button. Then press the Bluetooth button and you will hear an acoustic signal. The pairing mode is activated.
  
  
  
• JBL E45BT/E55BT: With the headphone ON, press & hold the Bluetooth button for 5 seconds to put the headphones into pairing mode. You'll hear corresponding sound notification through the headphones.
  
• JBL Charge: With the speaker turned ON, press the Bluetooth button. The Power button will start flashing BLUE and you will hear an audible noise.
  
  
• JBL Go (2): With the speaker turned ON, press the Bluetooth button to get JBL Go into Pairing mode.
  
  
• JBL Live 400BT/500BT/650BTNC: Press the "Bluetooth" button located along the bottom of the right ear cover. The BLUE power light on the back of the right ear cover will start blinking.
  
  
• JBL Under Armor Flash:  Begin with the headphones powered off and hold the center button on the RIGHT ear bud for 5 seconds to enter pairing mode. You will hear the Bluetooth pairing audible chime as it searches for a different device.
  
  
  

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

If no luck to get them paired, please Factory Reset/Clear Pairing History of both devices and try again.

Step 1: Factory Reset/Clear Pairing History of your JBL Speaker & Headphones.

JBL Flip 4:

Hold both the "Volume Up" and "Play" buttons down until the device turns off by itself. You can tell the device has powered down when the blue backlight behind the Power button is no longer on, and when you hear the standard power down sound

JBL E45BT/E55BT:

With the headphones switched ON, press and hold the Volume + and Volume – buttons for more than 5 seconds. The LED blinks two colors, and now you have reset to factory settings.

JBL Charge 3:

1. Turn on the speaker.

2. Press the volume up and play pause button at the same time for about 3 seconds. As soons as the speaker powers off, release your hands from the buttons.

3. Power the speaker back on again.  

JBL Charge 4: 

1. Press the power button to turn on the speaker. 

2. Hold on the bluetooth and volume up buttons at the same time about 3 seconds. The LED ring around the power and bluetooth buttons will briefly light up before the JBL Charge 4 powers down. 

3. Press the power button again to turn the speaker back on again. The Charge 4 will instantly turn on in discovery mode, with the bluetooth LED blinking on and off. 

JBL GO 2:

1. Turn on the speaker. Press and hold the Power button until the status lamp on the front top lights up and the guitar strum sound plays.

2. Press the volume up and bluetooth buttons together to continue with JBL GO 2 reset.

3. Within a second or two, the unit powers off after reset finishes.

4. Power on the speaker again. JBL Go 2 comes up in ready-to-pair mode, with the status lamp rapidly flashing blue.

JBL Live 400BT/500BT/650BTNC:

1. Power on the headphones.

2. Hold down the the "Volume Up" and "Volume Down" buttons at the same time for roughly five seconds until you hear the device make sound, indicating it is powering down.

3. Release the volume buttons.The device makes the following powering on sound again which is followed by a pinging sound.

JBL Under Armor Flash:

To reset, press and hold the RIGHT ear bud button for 2 seconds with the earbud in the case. The blue LED will flash once to indicate reset is done.

Step 2: Factory Reset Avantree Bluetooth Transmitter

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.

Before pairing, please note that most Panasonic products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Recommended Products: Avantree Clipper Pro, Avantree AS70, Avantree Roxa Plus.

Step 1: Get your Panasonic Headphone / Speaker into Bluetooth Pairing Mode.

Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Panasonic's most popular products.

• RP-HD600N/605N/HD610N/HD805N: With the headphone turned OFF, Press & hold the power button for 5 seconds until the BLUE & RED indicator flashes alternately.
  
  
  
• RZ-S500W: For first-time pairing, the earbuds will enter pairing mode when removed from the case. For pairing with a second (and on) device, remove the earbuds from the case, tap & hold the left or right touch panel for seven seconds until the LEDs will alternate between RED & BLUE.
  
  
  
• RB-M500B: With the headphone turned OFF, Press & hold the power button for 5 seconds until the BLUE & RED indicator flashes alternately.
  
• WINGS BTS50: With the headphone turned OFF, Press & hold the power button for 5 seconds until the BLUE & RED indicator flashes alternately.
  
• EAH-F50B/F70N: With the headphone turned OFF, Press & hold the power button for 5 seconds until the BLUE & RED indicator flashes alternately.
  
• BTG-S10: With the headphone turned ON, Press & hold the Bluetooth button for 2 seconds until the MAGNETA & RED indicator flashes alternately.
  

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

 If no luck to get them paired, please Factory Reset/Clear Pairing History of both devices and try again.

Step 1. Factory reset/Clear Pairing History your Panasonic headphones

RP-HD600N/605N/HD610N/HD805N: 

1. While the unit is turned off, press and hold for at least 5 seconds until power/pairing LED starts blinking alternately in blue and red.

2. While the power/pairing LED is blinking alternately in blue and red, slide and hold the [Multiple functions button] towards "+" and at the same time press and hold  for at least 5 seconds.

The default settings will be restored after the power/pairing LED (blue) blinks fast and the unit turns off. 

Attention: 

When pairing the device again, delete the registering information (Device: HD605N) from the bluetooth device menu, and register this unit with bluetooth device again. 

RZ-S500W: 

1. Take the R side earphone out of the charging cradle.

2. While the earphone lights (blue), touch and hold the touch sensor (R) for about 7 seconds.The earphone LED will light alternately in blue and red.

3. Touch and hold the touch sensor (R) for about 10 seconds. The earphone LED (blue) blinks rapidly, and when the power turns off, the earphone returns to the factory settings. 

4. Do the same steps 1 to 3 above to the L side earphone. 

RB-M500B:

1. While the power is turned off, press and hold for at least 5 seconds until power/pairing LED starts blinking alternately in blue and red.

2. While the power/pairing LED is blinking alternately in blue and red, press and hold [+] and [-] at the same time for at least 5 seconds. The default settings will be restored after the power/pairing LED (blue) blinks fast and the unit turns off. 

Attention: When pairing the device again, delete the registering information (Device:"RB-M500B" ) from the bluetooth device menu, and register this unit with bluetooth device again. 

2. Factory Reset Avantree Bluetooth Transmitter:

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.

Before pairing, please note that most Philips products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Recommended Products: Avantree Clipper Pro, Avantree AS70, Avantree Roxa Plus.

Step 1: Get your Philips Headphone / Speaker into Bluetooth Pairing Mode.

Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Philips' most popular products.

• PHILIPS PH805: With the headphone turned OFF, Press & hold the power button for 5 seconds until the BLUE & RED indicator flashes alternately.
  
  
  
• PHILIPS TAH5205: With the headphone turned OFF, Press & hold the power button for 6 seconds until the BLUE & WHITE indicator flashes alternately.
  
• PHILIPS TAT5505: Put both earbuds on, Long touch over 5 seconds both left & right side simultaneously, release when Pairing voice prompt is heard.
  
• PHILIPS Fidelio M2BT: With the headphone turned OFF, Press & hold the Call/Music button until the BLUE & WHITE indicator flashes alternately.
  

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

If no luck to get them paired, please Factory Reset/ Clear Pairing History of both devices and try again. 

Step 1. Factory Reset/ Clear Pairing History of your Philips Headphone / Speaker

PHILIPS PH805:

Let headphone stay in pairing mode (red and blue lights flash alternately), push the power button up and hold, double tap the touch control panel, then purple LED light will flash 3 times.

PHILIPS TAH5205:

Let headphone stay in pairing mode (red and blue lights flash alternately), push the power button up to + and hold more than 6 seconds until purple LED light on.

PHILIPS TAT5505:

Put both earpieces back to chargingcase. Both earpieces flashes white led. Press and hold both earpieces function button for 4s,until earpieces flashes twice white led.

PHILIPS Fidelio M2BT: 

Press volume/track control button and call music button until the LED flashing white for 5 times sequentially

Step 2. Factory Reset Avantree Bluetooth Transmitter:

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.

Step 1: Get your Sennheiser Headphone / Speaker into Bluetooth Pairing Mode.

Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Sennheiser's most popular products.

• Sennheiser HD 4.50 BTNC (and HD 4.40): This product supports aptX codec. To enter pairing mode, make sure that the headphone has been turned OFF. Press & hold the power button for 4 seconds until you see the LED indicator flashing RED & BLUE.
  
• Sennheiser PXC 550 Wireless: Press & hold the EffectMode Control button for 4 seconds or until you hear tones and the voice prompt "pairing". The LED indicators will flash WHITE in sequence.
  
• Sennheiser HD1 M2 AEBT: This product supports aptX-HD codec. To enter pairing mode, please make sure that the headphone has been turned OFF. Press & hold the power button until you hear a "pairing" voice prompt. The LED indicator will flash RED & BLUE.
  
• Sennheiser Momentum True Wireless: Put the headphones on. Simultaneously touch and hold the right and the left touch control panels for 5 seconds until you hear the voice prompt “Pairing” and a beep.
  
  
  

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.Please contact us at support@avantree.com if you have any question.

In case you prefer Learning through Videos:

If no luck to get them paired, please Factory Reset/Clear Pairing history of both devices and try again.

Step 1: Factory Reset/Clear pairing history of your Sennheiser Headphone / Speaker

Sennheiser HD 4.50 BTNC (and HD 4.40):

1. Go to pairing mode in your HD 4.50 BTNC (and HD 4.40)

2. Simitaneously press the multifunction button and the power button for 4 seconds. The LED flashes purple 3 times. The headphone are disconnected from all the devices and immediately go into pairing mode. 

Sennheiser PXC 550 Wireless: Ensure that Bluetooth is activated on the headphones when performing this procedudre.

1. Restart the headphones by switching them off and on again

2. Press the Effect Mode control button for 4 seconds. You hear tones and the voice prompt "phone X disconnected" and "pairing" and the LEDs flash white in sequence.

3. Press the Effect Mode control button again for 4 seconds until you hear voice prompt "pairing list cleared". The LEDs flash white in sequence. The headphone are disconnected from all the devices and immediately go into pairing mode. 

Sennheiser HD1 M2 AEBT:

1. Switch the headphones on. Press the power button and keep it pressed until you hear the voice prompt "pairing" and LED flashes blue and red. 

2. Simitaneously press the 3-way multifunction button and the power button for 3 seconds. The LED flashes purple 3 times and headphones change to pairing mode. The pairing settings are cleared from the headphones. 

Sennheiser Momentum True Wireless:

1. Make sure the contacts in the earbuds and in the charging case are clean and make contacts(the LED of the charging case lights up when you insert the earbuds into the charging case). If necessary, clean the contacts. 

2. Use the USB cable to connect the charging case to a power source.

3. Insert the earbuds into the charging case, and within 60 seconds, touch and hold the right and the left touch control pannel for at least 30 seconds. The earphone are reset to the factory default settings. 

• Note: You can also reset the earphones to the factory default settings using the Smart Control app. 

2. Factory Reset Avantree Bluetooth Transmitter:

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you encounter any issue.

Related links:

Issue with Sennheiser aptX Low Latency Headphones

Before pairing, please note that most Skullcandy products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Recommended Products: Avantree Clipper Pro, Avantree AS70, Avantree Roxa Plus.

Step 1: Get your Skullcandy Headphone / Speaker into Bluetooth Pairing Mode.

Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Skullcandy's most popular products.

• Crusher ANC (EVO): With the headphone turned OFF, Press & Hold the Power button until the LED indicator starts flashing RED & BLUE and you hear a "Pairing" voice prompt.
  
  
  
• Indy ANC (EVO): Put the earbuds on. Press & Hold the Right Earbud's touchpad until you hear a "Pairing" voice prompt.
  
• Push Ultra: With both earbuds powered off, Press & Hold the buttons on BOTH Earbuds SIMULTANEOUSLY for 6 seconds until the indicators start flashsing RED & BLUE.
  
• Sesh (EVO):  With both earbuds powered off, Press & Hold the buttons on BOTH Earbuds SIMULTANEOUSLY for 6 seconds until the indicators start flashsing RED & BLUE.
  

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

If no luck to get them paired, please Factory Reset/Clear Pairing History of both devices and try again.

Step 1: Factory Reset/Clear Pairing History of your SKULLCANDY Headphones

Crusher ANC (EVO)

1. First, remove your headphones from your device’s Bluetooth paired list. Now, press and hold the top and bottom buttons for 2 seconds.

2. You’ll see the LEDs flash purple first, a voice prompt will say “disconnected” and then the headphone will go into pairing mode, the LEDs will flash blue and red and a voice prompt will say “pairing”.

Indy ANC (EVO):

Once both buds have been powered OFF, reset them: Touch and hold each bud for 10 seconds to completely reset them (this will power cycle them on and off again).

Push Ultra: 

1. To ensure ease of re-pairing, please unpair or forget your PUSH™ ULTRA in your paired Bluetooth device list

• Remove the PUSH™ ULTRA from the charging case and Manually Power OFF:
• Touch and hold the Power/MFB button on BOTH buds for 6 seconds
• Once both buds have been powered OFF, reset them: Touch and hold the Power/MFB button on both buds for 10 seconds to completely reset them (this will power cycle them on and off again).

2. Sync the buds together:

• Place the buds back in the case until both LED’s show red, and then pull them back out.
• Both buds will automatically power ON and the LED’s will simultaneously flash BLUE while they sync to each other.
• You will hear a tone to indicate the sync was successful and ONLY the LEFT bud will begin to flash RED/BLUE

Sesh (EVO): 

1. To ensure ease of re-pairing, please unpair or forget your SESH® EVO in your paired Bluetooth device list

2. Remove the SESH® EVO from the charging case and Manually Power OFF:

• Touch and hold BOTH buds for 6 seconds

3. Once both buds have been powered OFF:

• Touch and hold each bud for 10 seconds to completely reset them (this will power cycle them on and off again).

4. Once both buds have gone through the power cycle:

• Place the buds back in the case until both LED’s show red, and then pull them back out.
• Both buds will automatically power ON and the LED’s will simultaneously flash BLUE while they sync to each other.

5. Once the buds have synced together:

• You will hear a tone to indicate the sync was successful and ONLY the LEFT bud will begin to flash RED/BLUE.

Step 2: Factory Reset Avantree Bluetooth Transmitter

Please refer to its user guide if you're not sure how.Once this is done, the Oasis Plus will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.

Before pairing, please note that most Sony products currently do NOT support aptX-Low Latency codec, hence there will be lip-sync delays when used to watch TV/Video. You may utilize an aptX-LL Bluetooth receiver to eliminate this issue.

Recommended Products: Avantree AS70, Avantree Roxa Plus.

Step 1: Get your Sony Headphone into Bluetooth Pairing Mode.

Different products tend to have a different-looking pairing mode... but not to worry, see below for the pairing mode for a list of Sony's most popular products.

• Sony WH-1000XM4, XM3 (and XM2): To enter pairing mode, make sure the headphone is OFF. Press & hold the power button for 7 seconds until you hear a "Blueooth pairing" voice prompt. The LED indicator will flash BLUE & RED for XM2 and double-flash BLUE for XM4 and XM3.
             
  
  
• Sony WF-1000XM3: Put the earbuds on, press & hold the touchpads on both earbuds together for 7 seconds. You'll hear a "Blueooth pairing" voice prompt.
  
• Sony WI-1000X: This headphone supports aptX and aptX-HD. To enter pairing mode, make sure that the headphone is turned OFF. Press & hold the power button for 7 seconds. The LED indicator will flash BLUE & RED and you'll hear a "Bluetooth pairing" voice prompt.
  

Step 2: Put your Avantree Bluetooth transmitter into Pairing Mode as well.

Please refer to its user guide if you're not sure how. With both devices in pairing mode, keep them close to each other and give them a few seconds. Please check their respective LED indicators to make sure that they've connected.

In case you prefer Learning through Videos:

If no luck to get them paired, please Factory Reset/Clear pairing history of both devices and try again. 

Step 1: Factory Reset/Clear pairing history of your Sony headphones.

Sony WH-1000XM4 

1. When charging, press and hold the power button and the CUSTOM button for 7 seconds or more. A blue indicator light will flash four times.()

2. The headset will initialise, resetting the settings and pairing information.

3. Delete the headset from the list of Bluetooth products on your device.

4. Pair the headset to your selected device again.

Sony WH-1000XM3 (and XM2): 

1. Turn off the headset, and ensure no USB cable is connected.

2. Press and hold the power button and the NC/Ambient button for 7 seconds or more. A blue indicator light will flash four times.

3. The headset will initialise, resetting the settings and pairing information.

4. Delete the headset from the list of Bluetooth products on your device.

5. Pair the headset to your selected device again.

Sony WF-1000XM3:

1. Place the headset in the charging case, leave the lid of the charging case open, then hold your fingers to the touch sensors on both the left and right units for about 10 seconds. Release your fingers when the indicators (red) of the headset start flashing.

2. The indicators (blue) flash 4 times (), and the headset is initialized. This operation resets the headset to the factory settings and deletes all pairing information. In this case, delete the pairing information for the headset from the device and then pair them again.

Sony WI-1000X: 

1. Disconnect the micro-USB cable, turn off the headset, then press and hold the  button and  button simultaneously for more than 7 seconds.

2. The indicator (blue) flashes 4 times  () and the settings such as the volume adjustment are reset to the factory settings. All pairing information is deleted. In this case, delete the pairing information for the headset on the device which has been connected, then pair the headset with the device again.

Step 2: Factory Reset Avantree Bluetooth Transmitter

Please refer to its user guide if you're not sure how.Once this is done, the transmitter will re-enter pairing mode.

Please contact us at support@avantree.com if you have any question.

Here is step by step Video guide FYI - No Sound when watching Amazon Fire TV - How to Solve?

Step 1: Select "Setting" menu on your TV 

Step 2: Select "Display & Sounds" 

Step 3: Select "Audio"

Step 4: Select "Dolby Digital Output"

Step 5: Select "Dolby Digital Plus OFF"

Step 6: Adjust Settings on your Actual TV (Samsung, LG, Sony... etc.)

Look them up by Brand.

Here is step by step Video guide FYI - No Sound when watching Apple TV - How to FIX?

Step 1: Click the MENU button on your Apple TV remote 

Step 2: Scroll down and select "Settings" 

Step 3: Scroll down and Select "Video and Audio"

Step 4: Scroll down and Go into "Audio Format"

Step 5: Click on "Change Format"

Step 6: Choose "Change Format" again

Step 7: Click on "New Format"

Step 8: Change it to "Stereo"

Step 9: Adjust Settings on your Actual TV (Samsung, LG, Sony... etc.)

Look them up by Brand.

If you use AT&T U-verse as your main TV source and you can't get a sound through your Bluetooth Headphones/Speaker, please follow the methods below to troubleshoot.

Method 1: Adjust the HDMI Input Format.

1. Click the MENU button on your AT&T Remote Control.
   
2. Scroll down and select Options.
   
3. Choose "Audio/Language".
   
4. Go into "Digital Audio Output".
   
5. Select STEREO and then hit Save.
   

6. Adjust Settings on your Actual TV (Samsung, LG, Sony... etc.)

   Look them up by Brand.

Method 2: Check the back of your U-verse Box, Use a Built-in Audio Port Instead.

If Method 1 didn't work, try this. All U-verse boxes should have some sort of audio output port on the back. Plug your audio adapter into one of these instead of the ones on your TV.

If this still doesn't work, please give us a call or contact us at support@avantree.com.

Step 1: Click the MENU button on your Nvidia TV remote 

Step 2: Scroll down and select "Device Preferences." 

Step 3: Scroll down and Select "Display & Sound."

Step 4: Scroll down and Go into "Advanced Sound Settings."

Step 5: Click on "Available Formats."

Step 6: Choose "None: Never Use Surround Sound."

Step 7: Adjust Settings on your Actual TV (Samsung, LG, Sony... etc.)

Look them up by Brand.

If you prefer Learning through video, this should help:

Here is step by step Video guide FYI - Roku TV No Sound - How to Fix?

Step 1: Select "Setting" menu on your TV 

Step 2: Select "Audio" 

Step 3: Select "HDMI"

Step 4: Select "PCM-Stereo"

Step 5: Adjust Settings on your Actual TV (Samsung, LG, Sony... etc.)

Look them up by Brand.

If you use Xfinity TV as your main TV source and you can't get a sound through your Bluetooth Headphones/Speaker, please follow the methods below to troubleshoot.

Method 1: Adjust the HDMI Input Format.

1. Click the XFINITY button on your Xfinity TV Remote Control.
   
2. Scroll to the Gear Icon.
   
3. Choose "Device Settings".
   
4. Select "Audio".
   
5. Go into "HDMI Audio Output" and switch it to "STEREO."
   
   
   
   

6. Adjust Settings on your Actual TV (Samsung, LG, Sony... etc.)

   Look them up by Brand.

Method 2: Check the back of your Xfinity Box, Use a Built-in Audio Port Instead.

If Method 1 didn't work, try this. All Xfinity boxes should have some sort of audio output port on the back. Plug your audio adapter into one of these instead of the ones on your TV.

However, you're going with this method, please remember to do the following...

1. Go back into "Audio" Settings Menu.
   
2. And Change the "Digital Audio Output" to "Stereo/PCM."
   
   

If you prefer learning through video, this may help.

If this still doesn't work, please give us a call or contact us at support@avantree.com.

Step 1: Click the MENU button on your XIAOMITV remote and go into the Gear Icon

Step 2: Scroll down and select "Device Preferences." 

Step 3: Scroll down and Select "Sound."

Step 4: Scroll down and Go into "Digital Audio Format."

Step 5: Set it to "PCM."

Step 6: Go Back to "Sound."

Step 7: Scroll to "Dolby Sounds" and switch it to OFF.

Step 8: Adjust Settings on your Actual TV (Samsung, LG, Sony... etc.)

Look them up by Brand.

If you prefer Learning through video, this should help: